Terms & Policies
We do not and will not sell, lend or show any of your details received with your order to any person or business. We will delete your contact details from our database should you request it.
We stand behind all our products, and will meet our obligations under the New Zealand consumer guarantees act.
If we supply goods that are faulty, damaged or non delivered then we will replace them either with an exchange or store credit equal to the value of the purchased good (excluding shipping fees). Depending on the nature of the fault or damage we may require the good to be returned to us before a refund is given.
All fees associated with return-delivery of goods by the customer will not be refunded.
All orders with delivery within New Zealand will incur a delivery fee of $7.50 and will be sent via couriers with an estimated delivery time of between 3-7 days.
Rural deliveries will incur an addition fee of $5.50
Deliveries outside of New Zealand are unavailable at this time.
You may cancel your order at any time prior to shipping at no cost.
If you change your mind after the item has been shipped, you may still return the item within 7 days from the date of shipment for a full refund in store credit or an exchange equal to the value of the purchased good (excluding shipping fees). This condition only applies if the item is returned in a re-salable condition as deemed by Wine Country Home & Gifts.
Methods of Payment
At this stage we only accept payment via Paypal within New Zealand. However we will be looking to add credit card payment options to the website in the near future.
All our prices are quoted in New Zealand Dollars.
Please note - The price advertised might not be the same price charged to your overseas credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is purchased
Acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree with our policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.